Legal · For donors
E-Sign Consent
Version 0.2.0 · Document type esign_consent
Before you can open a Roster account, we need your consent to provide certain legally required documents and communications to you electronically. Please read the following carefully.
1. DOCUMENTS COVERED BY THIS CONSENT
By consenting, you agree to receive the following documents and communications in electronic form:
- Donor Terms of Service
- Privacy Notice
- Initial disclosures for your deposit account, provided by our partner bank
- Recurring Transfer Authorization (Regulation E authorization), and any later version of it
- Account statements and transaction notifications
- Advance notices of transfers that are larger than usual
- Error resolution notices and investigation results
- Changes to any of the above documents
- Any other legally required disclosures related to your Roster account
2. YOUR RIGHT TO PAPER COPIES
You have the right to receive any of the above documents on paper, free of charge. You may:
- Request a paper copy of any document at any time by contacting us at support@rostergiving.com or +1 (302) 621 8600. We will mail it to the address on file within 5 business days at no charge.
- Choose not to consent to electronic delivery. If you do not consent, you will not be able to open a Roster account at this time, as our service is provided exclusively through our online platform.
3. YOUR RIGHT TO WITHDRAW CONSENT
You may withdraw your consent to electronic delivery at any time by:
- Logging into your account at www.rostergiving.com and selecting "Communication Preferences"; or
- Contacting us at support@rostergiving.com or +1 (302) 621 8600.
Consequences of withdrawal: if you withdraw consent, we will begin delivering required documents to you by mail. Your account will remain open and functional, but processing times for notices and disclosures may be longer. There is no fee for withdrawing consent.
4. HOW TO UPDATE YOUR CONTACT INFORMATION
It is your responsibility to keep your email address and mailing address current. You may update your contact information at any time by:
- Logging into your account at www.rostergiving.com; or
- Contacting us at support@rostergiving.com or +1 (302) 621 8600.
If we are unable to deliver an electronic communication to you because your email address is invalid, we may suspend electronic delivery and attempt to reach you by other means.
5. HARDWARE AND SOFTWARE REQUIREMENTS
To access, view, and retain the electronic documents we provide, you need:
- A device (computer, tablet, or smartphone) with internet access
- A current web browser (Chrome, Safari, Firefox, or Edge — current version or one prior)
- An active email account capable of receiving messages and attachments
- Sufficient storage or the ability to print documents for your records
- A PDF reader (for downloadable copies of agreements)
If these requirements change in a way that creates a material risk you can no longer access documents, we will notify you and give you the right to withdraw consent without penalty.
6. HOW WE WILL DELIVER DOCUMENTS
Electronic documents will be delivered to you by one or more of the following methods:
- Displayed on screen during account registration (for initial agreements)
- Sent to your registered email address
- Posted to your account at www.rostergiving.com (accessible at any time)
- In-app notification (for mobile users)
A copy of every document you accept will remain available in your account under "My Documents" at all times.
7. YOUR CONSENT
By checking the box that names this consent and continuing, you confirm that you have read this notice, that you can access documents in the electronic form described above, and that you consent to receive them electronically.
Document version 0.2.0. Integrity: SHA-256 8061a050d275f8d2de5961752605fe977897c76d0155975a2f0cae4fab44329b of the canonical text served by the Roster API.