Questions, answered.
What churches, givers and finance teams ask before they add paycheck giving.
Your church's EIN, the bank account where gifts should land, at least six months in operation, and someone who can add one line, or a link, to your giving page. Creating the account takes under five minutes.
No. Roster works alongside Pushpay, Tithe.ly, Planning Center, Subsplash and the rest. You add one option to the giving page you already have, and everything else stays where it is.
They pick a percentage, confirm it's them with a code we text, and connect their payroll. Then they're done. It takes under a minute, and the button carries your church's look, not ours.
Yes. Every gift carries the member's name, the amount, the date and the fund designation. It flows into your church software: Planning Center, Breeze and Rock RMS connect directly. Any other system can receive each gift automatically, by webhook, or your team can pull the list from Roster.
By ACH to your bank account, every business day. Same account as the rest of your giving, and it shows up like any other incoming transfer.
There's no minimum volume and no contract. If eight families use it, that's eight gifts that arrive every payday without anyone remembering.
2% of what comes through Roster, taken out of each gift before it lands. No monthly fee, no setup cost, no minimum. Your members always give 100% and never see a fee.
Because a paycheck gift doesn't bounce. ACH pulls from a checking account that may or may not have the money that day, and the gifts that bounce are the ones someone on your staff has to chase. A paycheck gift is set aside before the money reaches an account: nothing to decline, nothing to retry. Keep ACH for the members it already works for. This is for the members whose card or bank gifts keep lapsing.
Of your paycheck, each time you're paid. It comes out after taxes, so the gift is deductible like any other. If your pay changes, the gift changes with it, and there's nothing for you to go back and adjust.
No. Roster never sees it and never stores it. Often there's no sign-in at all: we can identify your employer from what you've already told us. When your payroll system does ask for one, you enter it on your provider's own screen, not ours.
No. Your employer sees a split deposit to an account held for your benefit, the same thing they'd see if you were moving money to savings. They don't see Roster, your church, or the purpose.
Yes. Past a certain share of your pay we ask you to confirm and wait before it takes effect, and there's a ceiling we won't go beyond. Giving should never be something anyone can pressure you into.
Yes. Use the self-service link we send you to pause, and it starts again on its own when the pause ends. Pausing is meant for a lean season; you don't have to set anything up again afterwards.
Yes, whenever you want. We turn the split off at the payroll side, which takes up to three business days, so if your next payday is sooner than that, one final gift may still go through. We show you that date before you confirm.
Giving stops when the paycheck does. There's nothing to cancel and nothing to owe. When you start somewhere new, you can set it up again in about a minute.
No app to download, and no password to remember. A giving account is opened for your benefit at FFBKC, Member FDIC, to hold each gift on its way to your church, which is why we ask for your details once. The link we text you is how you change or pause it.
Each member's gifts are held in an account for the benefit of the member (FBO account) at FFBKC, Member FDIC. Roster does not directly hold member funds, and member funds are maintained through FFBKC's account structure.
It's deductible, and it is post-tax, not pre-tax. Gifts move after taxes are withheld, and they're charitable contributions under existing IRS rules. Your year-end statement process doesn't change.
As standard incoming ACH credits, net of Roster's 2%. The dashboard shows gross, fee and net for every payout, so you record the full gift to the member and the fee separately, the way you already handle card processing fees. Record it as “Paycheck Giving” or fold it into general offerings.
That Roster is not a custodian of church funds. The flow is the member's paycheck, then an account held for the member's benefit at FFBKC, Member FDIC, then your church. No receivable, no liability, and no exposure to Roster's balance sheet.
Member funds are held at FFBKC, Member FDIC. Deposits held at FFBKC are insured up to $250,000 per depositor, per account ownership category, by the FDIC. FDIC insurance protects against the failure of an FDIC-insured depository institution.
By the church, out of each gift: 2% of what comes through Roster. The member always gives the full amount they chose, and never pays a fee.
Inside your product, white-labeled. You add a “Give from your paycheck” option to the giving page you already render, with roster.js as a pop-up, embed or redirect. The member flow carries your look. The church never needs a separate Roster login.
One button in your UI, one flow to onboard your churches through the API, and webhooks that push each gift into your dashboard. Payroll connections, identity verification and compliance are on our side, and the member giving accounts are held at FFBKC, Member FDIC.
As events, in real time: member_enrolled, gift_received, payout_completed and member_paused. Each gift carries the giver, the amount, the date and the fund, so it sits in your reports next to card and ACH. Payouts arrive at the same church bank account as all other giving.
No. Members' funds are held at FFBKC, Member FDIC, and each gift moves to the church by ACH. Your platform never touches the funds, and compliance stays with Roster.
Yes. A full test environment with simulated paychecks and payouts, under the same API as production. Your sandbox is approved within two business days of requesting partner access.
Request partner access from the Roster login page, under “New partner? Request access”. The sandbox opens first. Production opens once the partnership agreement, which covers product scope and fees, is signed. Churches on your platform pay Roster's usual 2% per gift.
Churches on Pushpay, Tithe.ly, Planning Center, Subsplash, SimplyGiv, Givelify, Donorbox and Overflow can add the button today, and gifts flow into Planning Center, Rock RMS and TouchPoint. Each one has its own page under Integrations.
Still have questions?
The docs go deeper than this page can. Email us and a person will answer.