Privacy Policy

Introduction

Roster Giving ("Company," "we," "us," or "our") operates the Roster Giving platform and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our Service.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Service:

Information You Provide

• Account registration information (name, email, hospital name, role)
• Employee roster data (names, email addresses, departments, locations)
• Payroll deduction and giving information from your payroll system
• Communication preferences and settings
• Content and data you upload or input into the platform
• Support requests and communication with our team

Information Collected Automatically

• Log data (IP addresses, browser type, pages visited, timestamps)
• Device information (device type, operating system, unique identifiers)
• Usage data (features used, interactions with the platform)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and reconcile payroll deductions and donations
• Send administrative communications and updates
• Respond to your inquiries and support requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our agreements
• Personalize and improve your experience with the Service

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, and analytics services.

CRM and Integration Partners

If you authorize integrations with Salesforce, Razor's Edge, or other systems, we share relevant donation and employee data with those platforms as needed for integration.

Legal Requirements

We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or protect the safety of individuals.

Business Transfers

If Roster Giving is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include AES-256 encryption, secure file transfers, access controls, and regular security audits. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and notify us of any security concerns.

Data Retention

We retain your information for as long as your account is active and as needed to provide the Service. If you cancel your account, we will delete your data within 30 days unless we are required to retain it for legal or compliance reasons. Backup and disaster recovery data may be retained for up to 90 days after deletion.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your information, subject to legal retention requirements
• Portability: You can request a copy of your information in a portable format
• Opt-Out: You can opt out of certain communications by updating your account settings

To exercise any of these rights, please contact us at privacy@rostergiving.com.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience with the Service. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our Service.

International Data Transfers

Your information is stored in the United States and is governed by U.S. laws. By using our Service, you consent to the transfer of your information to the United States in accordance with this Privacy Policy.

Children's Privacy

Our Service is not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Service following such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: